Security Questionnaires

amazee.io currently holds an active ISO 27001 certificate of compliance, a SOC2 Type 1 Attestation Report, and is working towards SOC2 Type 2 attestation, both of which require external auditing by a third party and stand to certify the existence and robustness of amazee.io's Informations Security Management System (ISMS).

While we welcome security questionnaires from our customers or prospective customers, many topics typically included in security questionnaires are covered by the documents available in our Trust Portal. We encourage our customers to peruse these documents prior to submitting security questionnaires, as most, if not all, typical security questions can be answered with that information.

If any necessary information is missing or more details are required, please create a support ticket to let us know.

Turnaround Time

Our minimum turnaround time for questionnaires containing only binary (yes/no or true/false) questions is 2 weeks. For questionnaires which ask open ended questions that require detailed answers, our minimum turnaround time is 4 weeks.