Failure to settle bill

If s service bill has not been settled as of 30 days of being overdue we will enforce the following service restrictions:

• Level 1: 30-60 days of unsettled bills - Cutoff of Support services
• Level 2: 61-90 days of unsettled bills - Cutoff of Deployments
• Level 3: 91+ days of unsettled bills - Termination of services till the outstanding amount is settled in full.

Cutoff of Deployments

Security is a top priority for amazee.io, in case of a critical security release, we will re-enable deployments for this occasion.

Contact support if this impacts you.